Return Exchanges & Refund Policy
If you have received damage products or wrong products had being sent to you by mistake. We allow you to return your purchases within 14 days from the invoice date.The products must be in their original packaging with price tag intact.
However, we do not accept return or exchanges due to the reasons below:-
1.Any sale merchandise or purchase with use of a promotional code.
2.Change of mind
We reserve all the right to inspect the conditions of the items before processing with any return and exchange. Buyer shall bear the shipping and handling cost of returning any reject. Please contact our customer service at 03-62809339 to initiate the return.
Please ensure that the return slip and tax invoice are included in the parcel. The items (s) must be returned to:-
Leather Avenue Holding Sdn Bhd
Lot 2677-F, Kampung Baru, Sungai Buloh, 47000 Sungai Buloh
*Please note that our business operations hours
Monday to Friday (9.00 am – 6.00pm) excluding public holidays within Malaysia